Your privacy matters to us. This Privacy Policy explains how bet789 collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and secure.
A plain-language overview of our key privacy commitments. The full legal text follows below.
All data transmitted between your device and bet789 is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
Your personal data is stored on secure, access-controlled servers. bet789 applies strict internal access policies — only authorised personnel can access player data, and only when necessary.
bet789 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate and improve the bet789 platform.
As a bet789 player, you have the right to access, correct, and request deletion of your personal data. Contact our support team at any time to exercise your data rights.
bet789 uses cookies to improve your experience and analyse platform performance. You can manage your cookie preferences at any time through your browser settings.
bet789 complies with applicable Philippine data protection laws and anti-money laundering regulations. We cooperate with PAGCOR and relevant authorities as required by law.
Important: This Privacy Policy ("Policy") describes how bet789 ("bet789," "we," "us," "our") collects, uses, discloses, and safeguards your personal information when you access or use the bet789 platform at bet789.run ("Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the practices described herein. If you do not agree with this Policy, please do not use the Platform.
1.1 bet789 is committed to protecting the privacy and personal data of all players and visitors to the Platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected through the bet789 website, mobile platform, customer support channels, and any other services we provide. It applies to registered players, prospective players, and visitors to the Platform.
1.3 This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy.
2.1 bet789 collects personal data that you provide directly to us, data generated through your use of the Platform, and data received from third parties where permitted by law. The categories of personal data we collect include:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (passport, driver's license, SSS/UMID) |
| Contact Data | Philippine mobile number, email address, residential address |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), PayMaya account, transaction history |
| Account Data | Username, encrypted password, account preferences, betting history, game activity |
| Technical Data | IP address, device type, browser type, operating system, session data, cookies |
| Communications Data | Live chat transcripts, support ticket content, email correspondence |
| Verification Data | Copies of government-issued ID, selfie photographs submitted for KYC verification |
2.2 Sensitive Personal Information. Where required for identity verification and anti-money laundering compliance, bet789 may collect sensitive personal information as defined under applicable Philippine law, including government ID numbers and biometric data (selfie photographs). Such data is collected only to the extent necessary and is handled with the highest level of care.
2.3 Voluntary Provision. You are not legally required to provide your personal data to bet789. However, failure to provide certain mandatory information (such as identity and contact details) will prevent us from creating and maintaining your account or processing transactions.
3.1 bet789 uses your personal data for the following purposes:
3.2 bet789 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or with your explicit consent.
4.1 bet789 processes your personal data on the following legal bases:
5.1 bet789 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:
5.2 All third parties with whom bet789 shares personal data are required to handle it in accordance with applicable data protection laws and our contractual requirements. bet789 does not transfer personal data outside the Philippines except where required by law or with your explicit consent.
6.1 bet789 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how you use the Platform.
6.2 The types of cookies we use include:
6.3 You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bet789 Platform. Continued use of the Platform without changing your cookie settings constitutes your acceptance of our use of cookies as described in this Policy.
7.1 bet789 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
7.2 In general, bet789 retains account and transaction data for a minimum of five (5) years following account closure, in compliance with applicable anti-money laundering regulations. Identity verification documents are retained for the period required by PAGCOR and AMLC regulations.
7.3 Where personal data is no longer required, bet789 will securely delete or anonymise it in accordance with our internal data retention procedures.
8.1 bet789 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bet789 will notify you and the relevant regulatory authorities in accordance with applicable law.
Your Role in Security: You are responsible for keeping your bet789 login credentials confidential. Never share your password with anyone. If you suspect unauthorised access to your account, contact our 24/7 live chat support immediately.
9.1 Subject to applicable Philippine data protection law, you have the following rights in relation to your personal data held by bet789:
9.2 To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
9.3 If you are not satisfied with how bet789 handles your personal data, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
10.1 The bet789 Platform is strictly intended for persons aged 21 years and above. bet789 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
10.2 If you believe that a minor has registered on the bet789 Platform, please notify us immediately via live chat so that we can take appropriate action.
11.1 The bet789 Platform may contain links to third-party websites or services. This Privacy Policy applies only to the bet789 Platform. bet789 is not responsible for the privacy practices of any third-party websites, and we encourage you to review the privacy policies of any third-party sites you visit.
12.1 bet789 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered players via their registered contact details where required by law.
12.2 Your continued use of the bet789 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way bet789 handles your personal data, please contact our Data Privacy team:
Data Privacy Officer – bet789
Email: [email protected]
Live Chat: Available 24/7 via the bet789 Platform
Response Time: Under 3 minutes for live chat; within 30 days for formal data requests
13.2 For complaints regarding the handling of your personal data that remain unresolved after contacting bet789, you may contact the National Privacy Commission of the Philippines at their official government website.
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